Effective date: 28th May 2025

Welcome to Altar Ego Events. These Terms and Conditions (“Terms”) govern your use of our website and the booking of our event services. By using our website or booking our services, you agree to be bound by these Terms.

1. Booking and Payments

• All bookings must be confirmed in writing via email or through our booking platform.

• A non-refundable deposit of 20% or minimum of £50.00 is required at the time of booking to secure your date.

• The remaining balance must be paid no later than [insert number] days before the event date.

• We accept payments via [list payment methods].

2. Cancellation and Refunds

• Cancellation by the client must be notified in writing.

• Deposits are non-refundable.

• If cancellation occurs within [insert timeframe, e.g., 14 days] of the event date, full payment may be due.

• We reserve the right to cancel or reschedule an event due to unforeseen circumstances, in which case a full refund or alternative date will be offered.

3. Changes to Bookings

• Any changes to the booking (date, number of guests, menu) must be confirmed at least [insert number] days prior to the event.

• Additional charges may apply for changes made after this deadline.

4. Allergies and Dietary Requirements

• Clients must inform us of any allergies or dietary requirements at the time of booking.

• We will make reasonable efforts to accommodate dietary needs but cannot guarantee cross-contamination-free environments.

5. Liability

• Altar Ego Events takes reasonable care to ensure the safety and quality of our services.

• We are not liable for any loss, damage, or injury incurred by clients or guests during the event unless caused by our negligence.

• Clients are responsible for the behaviour of their guests and any damage caused to venues or equipment.

6. Intellectual Property

• All content on our website, including text, images, logos, and designs, is the property of Altar Ego Events and protected by copyright law.

• No part of the content may be reproduced or used without our written permission.

7. Privacy

• Your personal data will be processed in accordance with our Privacy Policy [link].

8. Governing Law

• These Terms are governed by the laws of England and Wales.

• Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:
Altar Ego Events
Email: altaregogroup@outlook.com